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Q. What
does "at will" employment mean?
A.
In California employees are considered to work "at will" and
employers often state that their employees are "at will
employees in their employment manuals. Simply stated, an
employee may be terminated for good cause (reason) or for
no cause (or reason), but cannot be terminated for "bad
cause".
Q. What
is good cause for termination?
A.
Good cause usually relates to the employee's gross misconduct,
such as serious insubordination, drug use on the job, serious
safety violations, conduct affecting the rights of others.
Q. Can
I be terminated for no reason?
A.
Yes, that is the meaning of "at will"; that the
employee works "at the will" of the employer.
Q. But
what if I am terminated because I am disabled?
A.
Termination because of disability is an example of "bad" cause.
There are many tests that an employer must meet in order
to establish whether or not the employer could terminate
a disabled employee.
Q. What
is the DFEH?
A.
The Department of Fair Employment and Housing [DFEH] is the
state agency that investigates an employee's claims of discrimination
against an employer. If a complaint is made to the DFEH an
employee may either ask that agency to investigate or obtain
a
"right to sue" letter that allows the employee to go
forward with a lawsuit. If a complaint is made to the DFEH there
is an additional remedy of attorney's fees that may be assessed
against the employer if the employee wins the lawsuit.
Q. What
is the employer supposed to do for me if I am disabled?
A.
Employers are required to offer "reasonable accommodation" to
disabled employees and may not discriminate against them
because of their disability.
Q. What
if my employer says he can't afford the accommodation I
need?
A. There
are tests of "reasonableness" that the employer
must examine in order to determine whether or not it can
accommodate the employee's disability. The employer must
engage in an "interactive process" with the employee
which means that they must explore together the ways that
the employer can provide assistance or accommodation for
the employee's disability.
Q. What
if my employer says he's firing me for some other reason
than my disability?
A.
Any termination of a disabled employee requires scrutiny.
An employee who is disabled and has been terminated should
seek legal advice.
Q. I
have to listen to off-color jokes at work from my co-workers
and I find it offensive. What do I do?
A.
If there is offensive activity of a sexual nature in the
workplace, the offended employee should immediately file
a complaint with his/her supervisor.
Q. What
if the supervisor is the problem?
A.
The employee must complain to the next highest supervisor,
or to the "supervisor's' supervisor".
Q. Can
I complain to the company if I laugh at the jokes once
in awhile?
A.
It depends ...if you are constantly being offended and it
is difficult to concentrate on your work, the activity can
constitute a "hostile workplace". Sexual harassment
is activity that is unwanted or unwelcome. If the employer
does not take steps to immediately correct the problem, you
might have to take legal action.
Q. I
used to date an employee where I work and since I stopped
seeing him socially he makes sexual remarks to me. Am I
able to complain to my employer even if I used to have
a relationship with this person?
A.
Sexual harassment is activity that is unwanted. Even though
the other employee may argue that you invited the remarks
your former relationship bears no relationship to the unwanted
activity. You should not hesitate to complain to your supervisor
and make a record of the activity so that it will stop.
Q. My
co-worker used to sexually harass me and then I was laid
off work. Can I sue my employer for sexual harassment?
A.
The employer can't be held responsible if it has no knowledge
of the harassment. Employees have an obligation to report
sexual harassment to their employer. The employer is required
to post notices of its sexual harassment policies and how
to report it.
Q. What
other kinds of discrimination is "bad cause" for
termination?
A.
Employers are prohibited from discriminating against employees
who fall into "protected"
classes of people. Employers may not discriminate against employees
because of race, religion, gender, age, physical or mental disability.
Q. I
applied for health insurance on the internet, now the insurance
plan says I lied on my application and won't pay for my expensive
medical care. The plan returned my premiums and says I never
had insurance. How can they do that?
A.
Applying for health insurance on the internet is a risky business.
Any misstatement about your health is cause for "recission" which
means the insurance plan cancels coverage from the very beginning
and washes its hands of you. If you have medical bills they
will not be paid. If this has happened to you, you need an
expert to look at the application to see if you may have been
mislead by an ambiguous or vague question on the application.
Q. My
medical bills were denied because my health plan said it
was a pre-existing condition, but I didn't know I had the
condition until I went to the doctor once I was on the plan.
A.
New laws in the past few years have created certain rights
about pre-existing conditions. You could fall under one of
the "portability" laws that let you change plans
without having pre-existing conditions excluded. You could
have met a waiting period on your previous plan. Or you could
have a pre-existing condition that was not manifest under the
terms of the policy. You need an expert, such as your licensed
health insurance agent or an attorney experienced in health
insurance law to analyze your situation.
Q. I
tried to sue my health plan in small claims court but it
claimed I had to engage in arbitration. Is that true?
A.
Some health plans require binding arbitration to settle any
disputes. You should consult a legal expert to see if the notice
clause in the application meets the legal requirement. If it
does not. you may be entitled to bring your lawsuit in the
courts.
Q. I
applied for group insurance where I work and I am worried
about who has access to my private health information. Can
my boss look at the information? Can other employees see
it?
A.
New HIPAA privacy laws protect your personal medical and financial
information. There are serious penalties for violation of your
privacy rights. If you have sensitive information that you
do not want disclosed to your HR or personnel department, contact
the insurance agent handling the group insurance and have him/her
handle the forms personally. If you do not have an insurance
agent at your company, contact the insurance plan directly
and ask if you can submit the forms direct to the health plan.
Q. My
group health insurance plan didn't pay for a medical procedure
and I think they are acting in bad faith. Can I sue them
for punitive damages?
A.
Unfortunately no. Employer-sponsored benefits fall under a
federal law called ERISA. You may only bring a lawsuit to recover
your benefits and possible attorneys fees. Retaining an attorney
can help you negotiate the payment of benefits rather than
trying to file a lawsuit.
Q. I'm
having a problem getting a medical procedure approved. What
do I do?
A.
Contact the HMO plan directly and ask for provider relations.
Ordinarily the approvals are done by the medical group rather
than the health plan. If that doesn't work, call the provider
relations department and ask if they will intervene with the
medical group. In the event that it is the health plan that
is denying the approval, you need to enlist the help of the
doctor who is recommending the procedure and ask him to provide
you with documents that you can bring to the health plan. If
you have an insurance agent, enlist his/her help. When all
else fails contact an legal expert in health insurance.
Q. I
called the California Department of Insurance because I was
having problems with my HMO and they said they couldn't help
me. What do I do?
A.
In California, there are two agencies that handle consumer
problems with health insurance. The Department of Insurance
handles health plans offered by insurance companies, but the
Department of Managed Care handles all HMO issues. You can
reach them at www.hmohelp.ca.gov .
Q. I
think I may have a serious illness and my HMO doctor won't
order tests. Can I make him pay for the tests?
A.
Yes and No.
Most people are attuned to their own body and can realize when
something is wrong. You should not have to plead with your doctor
to rule out a serious illness. You can contact the health plan
first to see if they will authorize the tests. Or you can change
doctors and see if the new PCP will order the tests. But if you
are truly concerned about a serious illness, pay for the tests
yourself and worry about being reimbursed later. Ask yourself "How
much is my life worth?". Once you've had justifiable expenses
incurred outside the HMO you can seek legal assistance for reimbursement.
Q. I
am disabled and can't work. How do I get my disability plan
to pay?
A.
Unfortunately, many disability plans set almost impossible
standards for payment of disability income. If you have supplied
ample documentation of your disability and your plan still
won't approve payment, you will need to seek legal assistance.
Many times the issue is one of adequate documentation and once
it is submitted the benefits will be paid.
Q. My
disability plan has been paying me a monthly income, but
now they say I am no longer disabled and stopped paying.
A.
Disability plans are entitled to re-evaluate your disability
status periodically. You need to submit whichever documents
you have to prove that you still can't work. Based on the new
documents, the plan can re-evaluate your status and claim that
you are now able to work. If you can't convince the claims
underwriter otherwise and you are truly still disabled, you
will need legal assistance.
Q. I
have already been declared disabled by Social Security, doesn't
my disability insurance have to cover me too?
A.
Not necessarily. While the Social Security determination may
have some influence on a disability claims underwriter, the
insurance company will assert that just because
someone meets social security standards for disability doesn't
mean they meet the standards of the disability plan. Ordinarily
social security has a higher standard for total disability, but
the insurance company isn't obligated to accept its findings. You
will need to submit ample documentation of your disability in order
to obtain your benefits.
Q. I
have a severe mental disorder and am unable to work or complete
all of the forms the insurance company demands. What do I
do?
A.
You need to have someone advocate on your behalf. Choose a
close family member or friend, or obtain the services of an
attorney specializing in disability claims. Mental disorders
are the type of claims that raise "red flags" to
an underwriter because they can be faked. Other "red flag" disabilities
are back conditions, fibromyalgia, immune disorders, arthritis
conditions and similar conditions that aren't easily diagnosed
or observable.
Q. I
am a professional and can no longer work in my profession,
but the insurance company says I can work. If I can work
in another lower-paying job, can they take away my benefits?
A.
It depends on the terms of the policy. Some disability plans
cover "own occupation" which means that you are considered
disabled and eligible for benefits if you can't work in your
own occupation. Some provide for "own occupation" coverage
for a limited period of time, then apply an "any occupation" standard.
Some provide for coverage so long as you can't work in your
own occupation. Look at the terms of your policy or have your
insurance agent or attorney review the terms. "Any occupation" should
be defined in the policy and include wording such as "any
occupation for which you are reasonably qualified by virtue
of your education, training and experience" so that an
injured physician should not be required to work as a dishwasher.
Q. How
do I pay for an attorney to get my disability benefits when
I don't have any income?
A.
Many disability attorneys will accept a contingency fee arrangement
but it can be more economical to pay an hourly rate if you
have the resources to do so.
Q. Who
is an "elder"?
A.
An elder is defined in Welfare & Institutions Code § 15610.27
as any person residing in this state, 65 years of age or older. A
dependent adult is defined in Welfare &
Institutions Code § 15610.23 as any person between the ages
of 18 and 64 years who resides in this state and who has physical
or mental limitations that restrict his or her ability to carry
out normal activities or to protect his or her rights, including,
but not limited to, persons who have physical or developmental
disabilities, or whose physical or mental abilities have diminished
because of age.
Q. What's
the difference between civil liability and elder abuse liability?
A.
Any physical or financial abuse of an elder or dependant adult
falls under the Welfare &
Institutions Code statute which allows for enhanced damages. For
example, when a person has died as a result of a civilly liable
act, the estate or family cannot collect monetary damages for pain
and suffering. In an elder abuse case, the statute allows the estate
or family to collect damages for pain and suffering. Punitive damages
may also be awarded in a civil case for elder abuse. Certain cases
are also criminally prosecuted.
Q. My
elderly aunt recently changed her will and named her young
caregiver as a beneficiary. I am afraid that the caregiver
intimidated my aunt to make the change to her will.
A.
Caregivers and relatives who are in close contact with an elderly
person are presumed to have exerted influence when they replace
other persons as beneficiaries to a will or trust. The caregiver
or influential person must then show some proof that they did
not exert undue influence over the elder in order to benefit
financially.
Q. My
father has an attractive, young female caregiver and he buys
her gifts whenever he is able to go shopping. Is this elder
abuse?
A.
Probably not, unless he is mentally incompetent and the caregiver
is with him when he makes the purchases. It also depends upon
the gifts; whether they are inexpensive or more substantial
gifts, which would be suspicious.
Q. What
if the gifts are expensive items in the home, like antiques
or jewelry?
A.
Receiving valuable personal property is indicative of undue
influence and if the elder is mentally incompetent there is
likely a crime being committed.
Q. The
assisted living facility where my grandfather lives, seems
to have made some excessive charges against his account.
What can I do?
A.
If you are the closest relation or have power of attorney for
your grandfather's finances, you may ask for an audit of charges
to see if any inappropriate charges are being made. You can
also call your county Long Term Care Ombudsman facility for
assistance and have an ombudsman visit your grandfather and
check out the home. If there is a financial abuse taking place
you may have to file a civil suit to recover the funds.
Q. My
mother is a 82 year old widow and her insurance agent sold
her an annuity that stops paying when she dies. She invested
her entire savings. Is that elder abuse?
A.
Yes. Certain types of annuities are inappropriate for older
persons because their life expectancy is shorter so that the
principal amount is never paid out and their beneficiaries
are robbed of their inheritance.
Q. My
90 year old father asked his bank about a higher return on
his savings and the bank talked him into placing all of his
money in a different account that he later learned was a
mutual fund. Several thousand dollars was deducted from the
account for commissions and it has been going down in value.
Can I sue for elder abuse?
A.
Certain mutual funds have higher long-term yields than a passbook
savings account, but a long term investment is clearly inappropriate
for a 90 year old. Moreover, mutual funds are regulated by
the Securities and Exchange Commission which sets a standard
for appropriateness of any investment. This bank could be guilty
of not only of elder abuse, but also SEC violations.
Q. My
elderly mother was pressured into buying a motorized wheelchair
for thousands of dollars that she doesn't need and can't
afford. The wheelchair company won't refund her money and
take the wheelchair back. Can I force them to cancel the
sale?
A.
Certain consumer sales have a period of time in which the sale
can be cancelled, particularly if the sale was made in her
home. If she has tried to cancel within that period, the company
must comply. If the time to cancel has expired, you may be
able to force the company to cancel based on the elder abuse
statutes.
Q. My
68 year old disabled mother was solicited to join a dating
service. She agreed to pay thousands of dollars to meet compatible
men, but after two very inappropriate
"introductions" she realized she had been taken. Can she sue for
elder abuse and have the contract cancelled?
A.
Maybe. It depends on the circumstances of the solicitation
and the performance or non-performance of the services. She
should obtain legal advice.
Q. Who
makes the health care decisions if there is no Advance Health
Care Directive?
A.
Without an advance health care directive, the treating physician
must make the decisions, but will take into consideration the
wishes of the family. But the family may not know what the
person would wish in the circumstances. If there is a disagreement
among family members, the decision may end up in the courts,
as in the Terri Sciavo case.
Q. Why
is an advanced health care directive needed if my family
knows what I want?
A.
Family members may not agree on a decision or the family member
may not feel emotionally able to
"let go" if that is your wish. Having a clear, decisive directive
will relieve your family from having to make a decision and is an important
gift of peace of mind.
Q. When
does the advanced health care or financial power of attorney
take effect?
A.
You can have them take effect only when your doctor determines
that you are incompetent to make your own decisions.
Q. What's
the difference between a will and a trust?
A.
Simply put, a will is a public document and a trust is private.
Both dispose of your estate, but the will disperses property
publicly in the probate courts and is usually associated with
legal fees for the probate. A trust disperses property privately
by a designated a trustee.
Q. Other
than being private and saving legal fees, why else would
I want to use a trust?
A.
A familiar reason for having a trust is to ensure that your
estate goes to your current heirs. If you are married and have
children you may want to make sure that your share of the community
property goes to your children and doesn't end up going to
the children of your spouse's next marriage or next spouse.
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